Shipping Policy

1. Overview

We fulfil wholesale apparel orders from the United Kingdom. Delivery is available to UK addresses and to international wholesale buyers. Shipping charges are not included in catalog unit prices and are confirmed on your phone quote before order acceptance.

2. Processing times

• In-stock core styles: typically packed and handed to the carrier within 2–7 working days after payment confirmation and stock allocation.
• Seasonal, outerwear or made-to-order colours: often 7–21 working days, as indicated on the relevant product page.
• Working days are Monday–Friday, excluding UK public holidays.

Processing time is separate from carrier transit time.

3. United Kingdom shipping

• Zone: Mainland UK and, where the carrier allows, Northern Ireland, Scottish Highlands, islands and Channel Islands (surcharges may apply).
• Typical transit after dispatch: 1–3 working days for standard mainland services; remote areas may take longer.
• Cost: Calculated on quote based on carton count, weight and service level (standard or expedited where available).

4. International shipping

We work at an international level: wholesale orders can be shipped to retailers and trade buyers outside the United Kingdom where carriers and export rules allow.

• Zones: European Union, rest of Europe, North America, Middle East, Asia-Pacific and other destinations quoted case by case.
• Typical transit after dispatch: often 5–15 working days depending on destination and service; remote regions may take longer.
• Cost: Calculated on quote. We confirm the shipping method and price by phone before you place the order.
• Customs, duties and import taxes: Unless expressly agreed otherwise on your written/phone-confirmed quote, the buyer is responsible for destination customs clearance, duties, taxes and any local brokerage fees.
• Restricted destinations: We may decline shipment where export controls, carrier restrictions or sanctions apply.

5. Order tracking

Where the carrier provides a tracking number, we will share it by telephone. Keep your order reference ready when you call +44 7720 866617.

6. Failed delivery & address accuracy

Please provide a complete commercial or authorised delivery address. Additional carrier fees caused by incorrect addresses, refused deliveries or repeated delivery attempts may be charged to the buyer.

7. Damage in transit

Inspect cartons on arrival. Report visible transit damage by calling +44 7720 866617 within 48 hours of delivery so we can raise a carrier claim where appropriate. Keep packaging for inspection.

8. Contact

Northline Apparel Wholesale
47 New St, Walsall WS1 3DF, United Kingdom
Phone: +44 7720 866617

Related: Returns & Refunds · Terms of Service